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About Us
YYKredit Incorporated is a full-service consumer credit service company that was incorporated with the objective to establish a financial institution that would take the lead in service excellence in the diverse consumer market. It is an industry leader in technological advancement and is one of the leading consumer credit companies with service facilities in the Mactan Export Processing Zones and the Cebu IT Park.
As an ISO 9001:2008 certified company, it aims to provide consistent quality service and experience throughout the customer's relationship with us. Its resource strengths are in technology, business relationship and human resource.
Our Commitment
YYKredit's greatest asset is our people and the principles for which they, and the corporation, stand. Our people have earned the trust of customers by providing honest, caring and helpful service.
Our people are guided by several core principles:
- We value and respect our customers, for without them we would not exist.
- We treat our customers fairly and ethically, as we would like to be treated.
- We listen to our customers and help them in their financial needs. ong>
- We adhere to the highest ethical standards.
- We commit to good corporate citizenship through active community involvement.
- Finally, we recognize that the good name of the company, and the trust that our customers place in us, is something that we must earn everyday.
Our Core Values
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Fair
- Ethics of absolute fairness, honesty, and integrity guide everything we do.
- Our actions match our words.
- We balance the expectations and earn the trust of our customers and employees.
- We offer our customers products and services which fit their needs and provide great value.
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Caring
- We ensure that every human interaction is caring, courteous, and respectful.
- We expect leaders to make difficult decision, and carry them out in a way that allows all involved to maintain dignity.
- We value and respect diversity of background, thought, and style and know they are a competitive edge.
- We speak candidly and listen openly.
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Human
- We are positive, energetic, and committed to achieving our objectives and living ou values.
- We celebrate our successes and learn from our failures.
- We keep our ego in check and maintain sense of humor.
- We believe in the power of talented, committed individuals-working as a team to make an extraordinary difference.
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Dynamic
- We are never satisfied with the status quo and know that we must continually reinvent our organization and ourselves.
- We break down silos and bureaucracies in order to serve our customer efficiently as one company.
- We continuously drive operational excellence to innovate our products, processes and services.
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Driven
- We are committed to excellence and the achievement of superior long term returns for our company.
- We set high, measurable and attainable goals and hold ourselves accountable to achieve them.
- We recognized that addressing challenges head-on is a requirement for success.
- We benchmark from our customers viewpoint and deliver what is most important to them.
- We look both within and outside our industry to learn.
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